shiro888 Casino & Sportsbook Data Care

This page describes what we collect when you use shiro888 and how we keep that data protected. Our privacy practices are built around transparency: we tell you what information we gather, why we need it, and who may access it.

We collect personal data only to verify your identity, process your deposits and withdrawals, and provide customer support. We do not sell your data to third parties. Your account information, transaction history, and betting activity remain confidential and are encrypted in transit and at rest.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team through the FAQ section

What Data We Collect on shiro888

We collect your email address and phone number when you register an account on shiro888. These are used for account verification, password recovery, and customer support contact. We also collect your full name, date of birth, and government ID number during the KYC (Know Your Customer) verification process. This information is required by local regulations to prevent fraud and money laundering.

When you deposit or withdraw funds on shiro888, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer via mobile banking, local payment, online payment, or e-wallet, we store a reference to that transaction but do not retain your full payment card or wallet credentials. Payment processors handle sensitive card data separately.

We do not store your payment card numbers or wallet passwords. Payment processors encrypt and manage that data independently.

We also collect information about your activity on shiro888: which games you play, how long you play, your betting patterns, and your account balance. This data helps us detect fraud, prevent collusion on poker tables, and personalise your experience. We do not share this activity data with third parties except where required by law.

Cookies & Tracking on shiro888

Our website uses cookies to keep you logged in, remember your preferences, and track how you navigate shiro888. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We use cookies to improve our service, not to track you across other websites.

We do not use third-party tracking pixels or analytics that follow you outside shiro888. Our analytics are internal only and help us understand which pages are most visited and where users encounter problems. This information is used to improve our platform, not to build a profile of you for marketing purposes.

How We Use Your Data on shiro888

We use your personal data for the following purposes: account verification and KYC compliance, processing deposits and withdrawals, providing customer support, detecting fraud and collusion, and improving our platform. We do not use your data for marketing emails or promotional calls unless you explicitly opt in.

• 1
  Account verificationKYC & compliance

  We verify your identity using your government ID and a recent photo to comply with local regulations.

• 2
  Payment processingDeposits & withdrawals

  We record your transaction history to process your requests and provide account statements.

• 3
  Fraud detectionSecurity & fair play

  We monitor betting patterns and account activity to detect fraud, collusion, and money laundering.

• 4
  Customer supportHelp & dispute resolution

  We use your contact information to respond to your questions and resolve account disputes.

Third-Party Processors & Data Sharing on shiro888

We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to the extent necessary to process your transactions. These processors have their own privacy policies and are responsible for protecting your payment information. We do not control how they use your data beyond the transaction itself.

We may also share your data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial crimes investigation unit, we will disclose the information requested. We do not voluntarily share your data with government agencies without legal process.

How Long We Keep Your Data on shiro888

We retain your account information for as long as your account is active. If you close your account, we keep your transaction history and KYC documents for seven years to comply with anti-money-laundering regulations. After seven years, we delete or anonymise your personal data unless we are required by law to retain it longer.

Your live-table session recordings are kept for one year for dispute resolution. If a dispute is filed, we retain the relevant recording until the dispute is resolved. After resolution, the recording is deleted unless we are required to keep it for regulatory purposes.

Your Rights on shiro888

You have the right to access your personal data, request corrections, and ask us to delete your data (subject to legal retention requirements). You can download your account information, transaction history, and KYC documents from your account dashboard at any time. If you wish to delete your account, contact our support team and we will close it within a business day.

You also have the right to object to certain uses of your data, such as marketing communications. If you receive promotional emails from shiro888 and wish to opt out, click the unsubscribe link in the email or contact our support team. We will honour your request within 48 hours.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of shiro888 comply with their own jurisdiction's law. If you have questions about your privacy rights or how we handle your data, contact our support team. We will respond within one business day. For more information, see our Terms & Conditions